Hey there! At Wristluxl, we’re not just about selling watches—we’re about building connections. Ever since our founder started this journey from a small workshop in Columbus, Ohio, one thing has stayed the same: we read every email, listen to every story, and cherish every piece of feedback. Seriously, even if it’s just to say hello, we’re all ears.
Got a question about our handcrafted timepieces? Need help with an order? Or maybe you just want to share your Wristluxl story? Whatever it is, we’re here for you. Here’s how you can reach us:
Fun fact: Our founder still replies to some customer emails personally. Why? Because nothing beats a real conversation. So don’t hesitate—drop us a line!
Let’s be honest: without you, there’d be no Wristluxl. That’s why your thoughts mean the world to us. Whether it’s a suggestion, a complaint (we’ll make it right!), or even a crazy watch design idea—we’re listening. Last month, a customer’s feedback led to our best-selling model. Who knows? Your email might spark the next big thing.
Prefer chatting in real-time? Try our Live Chat during business hours. It’s like texting a friend who’s obsessed with watches.
Back in 2018, we got an email from a customer who’d gifted our watch to her dad. She said it was the first time he’d worn a watch since her mom passed away. That email? Still pinned to our office wall. It reminds us why we do this—not just to tell time, but to mark moments that matter.
So go ahead, reach out. We can’t wait to hear from you.
— The Wristluxl Team
